Frequently Asked Questions
Welcome to Posh by Kay’s FAQ page! We’re covering our most asked questions. We’ll answer all your top questions in the list below.
How long does shipping take?
Please allow 3-7 days for processing and an additonal 3-5 days for shipping, depending on our volume at the time.
What is raw hair?
Raw hair is hair that has not been chemically processed in any way. Steam is sometimes used to create custom curl patterns, but no chemicals are used ever. Our raw hair comes from a single donor. Our extensions undergo an extensive quality control process without altering the orginal state of the hair.
What is Posh by Kay's return policy?
All sales are final. We do not accept returns.
We will accept exchanges on a case by case basis. If there is an issue with quality please send us an email explaining the issue, with supporting photos.
Does Posh by Kay have a physical location?
Yes, you can find Posh by Kay products at Naturally U Beauty Supply store located in Tampa, FL.
Didn't find what you were looking for? Feel free to contact us at any time!